Privacy Policy

Last Updated: September 9, 2026

At Buvello, we respect your privacy and are committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and protect information when you visit or make a purchase from our website.

By using the Buvello website, you acknowledge the practices described in this Privacy Policy.

1. Information We Collect

When you visit our website, place an order, contact us, or interact with our services, we may collect certain information.

Information You Provide

Depending on how you use our website, we may collect:

• Name

• Email address

• Billing and shipping address

• Phone number

• Order and purchase information

• Payment-related information

• Customer support communications

• Information you provide when contacting us

• Other information you voluntarily provide

We do not need your full payment-card details to provide customer service when payment processing is handled by a third-party payment provider.

2. Information Collected Automatically

When you visit our website, certain information may be collected automatically, including:

• IP address

• Browser type

• Device type

• Operating system

• Pages visited

• Products viewed

• Referring website or source

• Approximate location information

• Date and time of website visits

• Website interaction information

This information may be collected through cookies, pixels, analytics tools, and similar technologies.

3. Cookies and Similar Technologies

Buvello may use cookies and similar technologies to help operate and improve our website.

Cookies may be used to:

• Keep items in your shopping cart

• Remember preferences

• Understand how visitors use our website

• Improve website performance

• Measure advertising and marketing effectiveness

• Provide relevant content or advertisements

You may be able to control or disable cookies through your browser settings. Some website features may not function properly if certain cookies are disabled.

4. How We Use Your Information

We may use collected information to:

• Process and fulfill orders

• Process payments

• Ship products

• Provide order updates and tracking information

• Respond to customer-service requests

• Communicate with you about your orders

• Improve our website and products

• Detect and prevent fraud or unauthorized activity

• Maintain website security

• Analyze website traffic and performance

• Send marketing communications where permitted by law

• Comply with legal and regulatory obligations

5. Payment Processing

Payments may be processed through third-party payment providers.

When you make a purchase, payment information may be securely transmitted to the applicable payment processor for authorization and processing.

Third-party payment providers may collect and process information according to their own privacy policies and terms.

6. Order Fulfillment and Shipping

To fulfill your order, we may share necessary information with service providers involved in processing and delivering your purchase.

This may include:

• Fulfillment providers

• Product suppliers

• Shipping carriers

• Logistics providers

• Payment processors

• Customer-support providers

Only information reasonably necessary to fulfill or support your order should be shared.

7. Service Providers

We may use trusted third-party service providers to help operate our business and website.

These providers may assist with:

• Website hosting and ecommerce services

• Payment processing

• Order fulfillment

• Shipping

• Analytics

• Marketing

• Advertising

• Email communications

• Customer support

• Fraud prevention

• Website security

These providers may have access to personal information only as reasonably necessary to perform services on our behalf and may be subject to their own privacy policies.

8. Marketing Communications

If permitted by applicable law, we may use your email address to send information about products, promotions, offers, or updates.

You can unsubscribe from promotional emails at any time by using the unsubscribe link included in the message.

Please note that even if you unsubscribe from marketing communications, we may still send transactional messages related to your orders, purchases, or account.

9. Advertising and Analytics

We may use analytics and advertising technologies to understand website activity, measure marketing campaigns, and improve our services.

These technologies may allow us or our service providers to collect information about your interactions with our website.

Depending on the services we use, information may be shared with advertising or analytics providers in accordance with their applicable policies.

10. How We Share Information

We do not sell your personal information as a general business practice.

We may disclose information when reasonably necessary to:

• Fulfill and deliver orders

• Process payments

• Provide requested services

• Operate and maintain our website

• Provide customer support

• Prevent fraud or security threats

• Comply with legal obligations

• Protect our rights, property, or safety

• Complete a business transaction such as a merger, acquisition, or sale of assets

11. Data Security

We take reasonable administrative, technical, and organizational measures to help protect personal information against unauthorized access, loss, misuse, alteration, or disclosure.

However, no method of transmitting or storing information online can be guaranteed to be completely secure.

12. Data Retention

We retain personal information for as long as reasonably necessary to provide our services, fulfill transactions, maintain business and financial records, resolve disputes, prevent fraud, comply with legal obligations, and enforce our agreements.

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

13. Children's Privacy

Our website is not intended for children under the age required by applicable law to provide consent to the processing of their personal information.

We do not knowingly collect personal information from children in violation of applicable law.

If you believe that a child has provided personal information to us, please contact us so we can take appropriate steps.

14. Your Privacy Rights

Depending on where you live and applicable law, you may have certain rights regarding your personal information.

These may include the right to:

• Request access to personal information we hold about you

• Request correction of inaccurate information

• Request deletion of certain personal information

• Request information about how your personal information is collected or used

• Opt out of certain marketing communications

• Exercise other rights provided by applicable privacy laws

To make a privacy-related request, please contact us using the information provided below.

We may need to verify your identity before completing certain requests.

15. California Privacy Rights

If you are a California resident, you may have additional privacy rights under applicable California privacy laws.

Depending on the circumstances, these rights may include rights relating to access, correction, deletion, and opting out of certain forms of sharing or processing.

Buvello will handle applicable requests in accordance with the requirements of applicable law.

16. Third-Party Websites

Our website may contain links to websites, applications, or services operated by third parties.

We are not responsible for the privacy practices or content of third-party websites.

We encourage you to review the privacy policies of any third-party services you choose to use.

17. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our business, services, technology, or applicable legal requirements.

When we make changes, we will update the “Last Updated” date at the top of this page.

We encourage you to review this Privacy Policy periodically.

18. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy-related request, please contact us through the Contact Us page on the Buvello website.

Buvello
Home & Kitchen — Better Living, Made Simple.